DATA PROTECTION POLICY

Effective Date: 06/01/2023

1. Introduction

This Data Protection Policy outlines how BLACKRIDE INC. (“we”, “us”, or “our”) collects, uses, protects, and manages your personal data when you use our website, Blackride.com, or any of our services.

BLACKRIDE INC. is committed to safeguarding your privacy and ensuring that your personal data is handled in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable, and the California Consumer Privacy Act (CCPA), among others.

2. Information We Collect

We may collect the following categories of personal data:

  • Contact Information: Name, phone number, email address, and mailing address.

  • Booking Details: Pickup/drop-off location, travel dates, number of passengers, flight info.

  • Payment Information: Credit/debit card data (processed via secure third-party payment providers).

  • Device and Usage Data: IP address, browser type, pages visited, time spent on our website.

  • Communication: Records of your inquiries, customer support interactions, and reviews.

3. How We Use Your Data

Your data is used for:

  • Processing and managing ride reservations.

  • Providing customer support and service updates.

  • Personalizing your experience on our website.

  • Conducting internal analytics and improving our services.

  • Legal compliance and fraud prevention.

4. Data Sharing and Disclosure

We may share your personal data with:

  • Service Providers: Drivers, dispatchers, and payment processors, solely for service delivery.

  • Legal Authorities: When required by law or in response to legal requests.

  • Business Transfers: In the case of a merger, acquisition, or sale of assets.

We do not sell your personal data to third parties.

5. Data Security

We implement robust security measures to protect your data, including encryption, firewalls, and access controls. All payment data is handled via secure, PCI-compliant processors.

6. Your Rights

Depending on your location, you may have rights to:

  • Access the data we hold about you.

  • Correct or update your personal data.

  • Request deletion of your data.

  • Object to or restrict data processing.

  • Opt-out of marketing communications.

To exercise these rights, please contact us at: privacy@blackride.com

7. Data Retention

We retain personal data only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

8. Cookies and Tracking

Our website uses cookies and similar tracking tools to improve your browsing experience. You can manage cookie preferences in your browser settings. See our [Cookie Policy] for more details.

9. International Transfers

If you are located outside the United States, please be aware that your data may be transferred to and processed in the U.S., where our servers are located.

10. Changes to This Policy

We reserve the right to update this policy. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Data Protection Policy or our data practices, please contact us at:

BLACKRIDE INC.

Email: privacy@blackride.com

Website: www.blackride.com